Hankinson Group Privacy Notice

Incorporating Whittle Programmed Maintenance Ltd, EP (Industrial & Commercial Painting) Ltd and Roy Hankinson (Holdings) Ltd

 

 

Privacy Statement

Hankinson Group (HG) has a legal duty to protect any information we collect from you and you have the right to access your personal data, ask us to remove your personal data and amend any inaccuracies at any time. We use leading technologies to safeguard your data, and strict security standards to prevent any unauthorised access to it. We will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.

Under General Data Protection Regulations (GDPR) is a requirement that any and all data is processed lawfully, fairly and in a transparent manner in relation to individuals.

HG is committed to ensuring that your privacy is protected. This Privacy Notice sets out how HG will collect, store, manage and use information and how we protect your privacy explaining your rights and to give you information you are entitled to under the Data Protection Act 2018.

If we ask you to provide certain information by which you can be identified it will only be used in accordance with this Privacy Notice. Please note this refers to your personal data (your name; address; email; telephone and anything that could be used to identify you personally).

 

Content

The following areas are covered:

  • Why are we collecting or processing your personal data?
  • Our legal basis for processing your personal data
  • With whom we will be sharing your personal data
  • The criteria we use to determine how long to retain your personal data
  • How we store personal data
  • Event information
  • Access to your information and correction
  • Our use of cookies
  • Use of Other Websites
  • Changes to the Privacy Notice
  • How to complain if you are not happy

 

Why are we collecting or processing your personal data?

HG provides a national painting and property maintenance service, developing and maintaining relationships with organisations throughout the UK.

We use this as the lawful basis for storing and processing your personal information allowing us to carry out our service.

We collect information about you when you communicate with us in relation to any or all of the following:

  • Where we have entered into a contract with you for: painting and property maintenance service.

In doing so we may also capture website data collected via cookies; please connect to the ‘Our use of cookies’ section later in this Privacy Notice for greater detail.

You are in full control of how we use your personal data and may opt at any time to object to our processing of your data and can do so by writing to the Data Controller whose details are listed at the top of this Privacy Notice.

 

Our legal basis for processing your personal data

The Data Protection Act 2018 states that, as a government body, the Council of Reserve Forces and Cadets Association (CRFCA), under who HG sit, may process personal data as a public task for the effective performance and achievement of the Employer Engagement and Employer Support outputs as directed by the MoD. ?

 

With whom we will be sharing your personal data?

HG will not share your information for any purpose with 3rd party businesses outside of the normal agreed business relationship agreements we have with you unless we have specifically asked for your consent to do so. We collect information about you in order to invite you to our events, share information on our services.

 

Our criteria used to determine how long we will retain your personal data

As long as there is a business need to retain your personal information (in line with the legal basis for processing your personal data as outlined above) we will continue to store your personal data. However, if after 10 years there has been no contact with you using the stored personal data, we will inform you we intend to remove your personal data from our data capture platforms within one month of that notification unless you inform us by return that you wish to remain on our databases.

 

How we store personal data

Your data will be stored on the secure Highrise Customer Relationship Management (CRM) platform for which HG are a licence holder.

 

Future communication

We would like to send you information about our services.

In line with GDPR you have a right to object to us processing your data in this way. If you no longer wish to be contacted for these purposes we provide a link to a preferences page in each and every information email we send. You may opt out of all data processing at any time by writing to the Data Controller whose details are listed at the top of this Privacy Notice.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email birkenheadreception@hankinson.co.uk or write to us at the address below. You have the right to access your personal data, ask us to remove your personal data and amend any inaccuracies at any time. If you would like to erase or amend some or all of your personal information please email birkenheadreception@hankinson.co.uk or write to the Data Controller at the address below.

 

Our use of Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device such as your computer or mobile phone. These include small files known as cookies. We will not use cookies to collect personally identifiable information about you.

If you would like to learn more about how HG use cookies set on your device, please visit About Cookies. Please be aware that restricting cookies may impact the functionality of our website.

 

Other Websites

This Privacy Notice only applies to our websites so when you link to other websites and social media you should read their own Privacy Notices.

 

Changes to the Privacy Notice

If this Privacy Notice changes in any way, we will post the new information on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it, and under what circumstances, if any, we will share it with other parties. 

 

How to complain if you are not happy

If you are unhappy with any aspect of this Privacy Notice, or how your personal information is being processed, please contact the HG Data Controller in the first instance:

 

The Employer Relations Data Controller

Hankinson Relationship Management

Hankinson Painting Group

Cotton Place, 2 Ivy Street

Birkenhead

Wirral

CH41 5EF

Telephone: 0870 789 2020                

Email: birkenheadreception@hankinson.co.uk

Or:

The Data Protection Officer

Hankinson Relationship Management

Hankinson Painting Group

Cotton Place, 2 Ivy Street

Birkenhead

Wirral

CH41 5EF

Telephone: 0870 789 2020                

Email: birkenheadreception@hankinson.co.uk

Your complaint will be acknowledged within 5 working days and we will send you a full response within 20 working days. If we can’t respond fully in this time, we will write and let you know and tell you when you should get a full response. If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF          

Telephone: 0303 123 1113