Our East Midlands team carried out Bathroom refurbishment works on behalf of Salvation Army Housing Association and offered work experience to resident, Westley Doran.
Working closely with Scheme Manager, Sharon Willett, we were delighted to hear that our opportunity offered, has since made a huge impact in Westley life.
Scheme Manager, Sharon Willett - "A huge example of transforming lives whilst living in our service.
Westley a resident for over 3 years who has in his own words become a mature young man, from an irresponsible person who made unwise choices and impacted on others.
Westley has through support sessions, activities, and engagement in what the service offers has transformed his outlook, his days from staying in bed all day to up early every morning going to gym, doing activities, and loving life.
An opportunity came up at the service with some planned works taking place for x13 new bathrooms, for a tenant to be a resident’s rep for health and safety and keeping residents informed working alongside Hankinson’s the contractors doing the works. The old Westley would not have wanted to do this nor would have been able to, however Westley jumped at the opportunity and the responsibility given.
Westley worked alongside Olly Meer site manager and attended meetings with tenants, Hankinson’s team, and contractors during the 4 weeks schedule. Westley was given some PPE, notebook and pen and loved the opportunity.
Westley’s work with Hankinson’s (contractors for the refurbishment) also did not go unnoticed – he received a certificate of achievement for his work experience and a high street voucher for £100! In addition an offer of a reference from Head of Operations at Hankinson’s Andrew Besford was made.
We also nominated Westley for the resident’s award for winter 2021, Westley was a runner up, and received a certificate of recognition from saha and the customer insight team recognising his exceptional work and professional attitude in his role as Tenant Representative and also his support for other tenants.
We held a celebration in the garden for Westley with other tenants and invited his mum along as this was a huge achievement for him and his mum, his mum recognised that the transformation in her son, was life changing and thanked everyone for their support and opportunities given to her son, giving them both hopes for his future.
Wesley would like to thank saha and staff at Roseberry for all continued support and not giving up on him and also Hankinson’s for giving him an opportunity to showcase his transformation and accept responsibility”.
Head of Operations, Andrew Besford - “I was delighted to hear that Westley had joined our team in Middlesbrough and I am reliably informed that his hard work in assisting with customer communication and health and safety were critical to the successful completion of the project.
We hope that Westley enjoyed the time spent working with us and we are sure that with his fantastic attitude to work hard he will be very successful in all his future ventures”.
Well done Westley Doran, Resident at Roseberry in Middlesbrough, a service for adults with mental health.